Devonport City Council is a values based organisation. Values are the underlying attitudes that consistently affect all of our actions and decision-making processes.

We aim to make these values consistent across the entire organisation by the ongoing development of our staff.

Council’s Values

We utilise the Business Excellence Framework to create a culture that contributes to success by integrating Business Excellence principles into our every day operations.

Council also puts a great deal of effort into improving Customer Service, with all members of staff required to undergo Customer Service Training and learn the Customer Service Charter.

The Customer Service Charter sets out the standards of customer service you can expect from Devonport City Council as we aim to deliver a wide range of accessible, high quality services to meet your needs.

Council’s Mission

A commitment to excellence in leadership and service.