Devonport City Council is a values based organisation. Values are the underlying attitudes that consistently affect all of our actions and decision-making processes.
We aim to make these values consistent across the entire organisation.
Council’s Values
- Dedication to our customers and community – We are driven to understand the needs of our customers so we can connect them to the right solutions.
- Champion – We respect and cheer on one another, working together to serve the community.
- Pioneer – We chase innovation and improvement, so we can keep getting better.
Council also puts a great deal of effort into improving Customer Service, with all members of staff required to undergo Customer Service Training and are aware of and understand their obligations under the Customer Service Charter.
The Customer Service Charter sets out the standards of customer service you can expect from Devonport City Council as we aim to deliver a wide range of accessible, high quality services to meet your needs.
Council’s Mission
A commitment to excellence in leadership and service.