COVID-19 Update Keeping club members engaged

It is important for club’s, groups and organisations to implement a course of action to keep members engaged during COVID-19. 

Council have collated some handy hints for your Sports team, Service club, Trivia team, Organisation, Volunteer group, Community group etc etc to keep connected and engaged whilst staying safe at home. 

A Message from R U OK? Australia

The coronavirus pandemic comes as many Australians are still feeling the impact of recent bushfires, floods and drought. It’s very normal to not feel OK in challenging times such as these. Watching and listening to media and social media coverage and commentary can be confronting and confusing. However, at a time when we’re being asked to physically distance ourselves from one another, we can make use of freed up diary time and our digital devices to stay connected. 

It is now even more important that we all promote a sense of community, reach out and ask our friends, family and colleagues, “Are you OK?”.

Some people in your world might be feeling anxious, worried about when things will return to normal, be physically unwell or concerned about their health and wellbeing. We encourage you to use this time to pick up the phone, video call, SMS or post online to check in and see how those in your world are travelling. If you’re feeling well and able to support someone, reach out and let them know you’re there to help now and for as long as it takes.

Remember to trust the signs. Be aware of any changes in online behaviour or the way people communicate: 

• Consider the tone and language they’re using

• Are they posting more or less? 

• Are they answering your calls? 

• Are they communicating as you would expect?

If you are concerned about someone, trust your gut and ask “Are you OK?”. Listen with an open mind to what they have to say and ask them what you can do to help. In the current circumstances there might be limits on what you can do but you can definitely be a listening ear and a (virtual) shoulder to lean on.

• For more detailed information about the signs someone might be struggling and how to have an R U OK? conversation visit the R U OK How to Ask page.

• If a conversation is too big for you or you need additional support visit the R U OK Find Help page.

Find the full message here

Coronavirus (COVID-19) resources for community groups

Services Australia have a range of resources groups can use when helping people in the community affected by COVID-19.

Find more on the Website here

If you have any other suggestion that may be helpful, please do not hesitate to send them through to  Thank you.


For the latest information on Coronavirus refer to the Department of Health Website, and the National Coronavirus Health Information Line 1800 020 080 is available for anyone requiring further information.

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Wellness Wednesday

Discover weekly tips on everything from food to fitness, to mental health and keeping your garden happy. Each week we will cover a different topic on positive steps that you can put into place to help you through these difficult times.

Find out more here.

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COVID-19 Update Grant Opportunities

Listed below are some of the many grant opportunities available to Businesses, Organisations, Groups and Artists. The list will be updated regularly.  

Please contact the grant administrator for further assistance. 

Cradle Coast Funding Finder

Cradle Coast Authority have created a Funding Finder to help you find available grants and register to receive updates when new grants become available. 

Business Tasmania

Arts Tasmania

Additional Arts Organisations Funding – Closes Monday 6 July 2020

Tasmanian Community Fund

The Tasmanian Community Fund will be calling for small, medium and large applications that support Tasmanians and Tasmanian organisations to recover and rebuild from Covid19.

The TCF will be seeking applications across three streams:

  • Support – supporting and meeting the needs of vulnerable people to ensure they are not left behind as a result of Covid19
  • Connection – creating spaces and programs/processes to enable individuals and communities to reconnect and rebuild the social fabric of communities
  • Rebuild– providing individual and organisational capacity building including options for realigning work and directions for the “new normal” and beyond

Applications Open 11 July 2020. 

COVID-19 Sport and Recreation Grants Program
Now open to Tasmanian sport and recreation clubs: COVID-19 Sport and Recreation Grants Program Tranche 2.
Up to $3,000 is available per organisation. Funding will be allocated on a first-come-first-served basis, to assist in ensuring a safe return to play under the organisation’s COVID-19 Safety or Return to Play plan.
Clubs must be affiliated to a State/National Sporting Organisation recognised by Sport Australia or affiliated to an organisation funded as a State Active Recreation Provider (SARP) under Communities, Sport and Recreation’s State Sport and Recreation Grants Program.

The program guidelines and application form can be found here. 

Applications will close on Monday, 31 August 2020 at 5.00 pm or when program funds are exhausted.
For further information please contact Department of Communities, Sport and Recreation Tasmania on 1800 252 476

Ticket to Play
The Tasmanian Government’s Ticket to Play sports voucher program in 2020. The new and improved Ticket to Play program opened on 1 July 2020. 

Under the 2020-21 program, each eligible child can receive two vouchers worth up to $100 each – even if they had a voucher during the coronavirus period (between January and June 2020).

Find out more information and apply for a voucher here.

Support from other organisations

For the latest information on Coronavirus refer to the Department of Health Website, and the National Coronavirus Health Information Line 1800 020 080 is available for anyone requiring further information.

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COVID-19 Update Helplines

Listed below are some of the many websites and help lines available to individuals. 

Please don’t hesitate to seek assistance!

OrganisationContact Details 
FindHelp Tas you with local community services.
Lifeline13 11 1424 hour crisis support and suicide prevention services.
A Tasmanian Lifeline1800 98 44 34Lifeline Tasmania has set up a new service for Tasmanians, specifically to deal with unprecedented demand for information, advice and support because of the coronavirus pandemic.
These are not normal times. Many Tasmanians experiencing stress, anxiety, worry, fear and a sense of helplessness because of the pandemic are strongly encouraged to seek assistance by calling this new Lifeline Tasmania service.
Beyond Blue1300 224 636Provides information and support to help everyone in Australia achieve their best possible mental health, whatever their age and wherever they live.
MensLine Australia 1300 789 978 03 8371 2851A telephone and online support, information and referral service, helping men to deal with relationship problems in a practical and effective way. 
Kids Helpline1800 551 800A free, private and confidential, telephone and online counselling service specifically for young people aged between 5 and 25.
Headspace1800 650 890Free online and telephone service that supports young people aged between 12 and 25 and their families going through a tough time.
Public Health Hotline1800 671 738Public Health Services works to improve and protect the health and wellbeing of all Tasmanians. We partner with individuals, groups and communities statewide to achieve this outcome.
Business Tasmania Hotline1800 440 026Tasmanian government’s online resource for Tasmanian micro, small and medium enterprises (SME)
Carers Australia1800 242 636Short-term counselling and emotional and psychological support services for carers and their families in each state and territory.
QLife1800 184 527Counselling and referral service for LGBTI people. 
Relationships Australia1300 364 277A provider of relationship support services for individuals, families and communities.
1800 RESPECT1800 737 732Confidential information, counselling and support service open 24 hours to support people impacted by sexual assault, domestic or family violence and abuse.
Rural Alive and Well (RAW)1300 4357 6283Non for profit organisation helping individuals, families and the community through mental health issues with a focus on suicide prevention.     
Reach Out mental health organisation for young people and parents. Practical support, tools and tips help young people get through anything from everyday issues to tough times – and the information we offer parents makes it easier for them to help their teenagers, too.

The National COVID Older Persons Information Line on 1800 171 866.

For the latest information on Coronavirus refer to the Department of Health Website, and the National Coronavirus Health Information Line 1800 020 080 is available for anyone requiring further information.

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COVID-19 Update food support services

They way local food support services operate has changed as a result of COVID-19. 

Devonport City Council have compiled the below list of available services. This is an evolving situation and is subject to change.

Food services during COVID-19

Rapid Relief Boxes

Families hit hard by the effects of the coronavirus pandemic will now be able to access free emergency food supplies.
The non-perishable food boxes contain meal starters, beverage sachets and snacks and were assembled by Plymouth Brethren Christian Church charity, Rapid Relief Team.
A total of 320 boxes are available for access for the Braddon electorate. If you would like register or know some one who is in need, please contact the Devonport City Council on 6424 0511 to register your interest in receiving a relief food box.

Meals on Wheels
Deliver nutritious cook/chilled meals to the door 5 days a week.  Most clients are over 65s, yet deliver to under 65s with a health issue or disability.
Phone: 0419 543 962

My Aged Care
May be able to provide a support worker to food shop for you. If you are or know someone that is 65 years or older (50 years or older for Aboriginal or Torres Strait Islander people), you may be eligible for additional aged care services, the usual assessment period has been relaxed. Contact My Aged Care contact centre on 1800 200 422 (Freecall*).

Hours of operation: 

  • Monday to Friday: 8am – 8pm
  • Saturdays: 10am – 2pm
  • Closed on Sundays and national public holidays.

Community Transport Services Tasmania Inc.
CTST is a state-wide community based not-for-profit organisation that provides affordable door-to-door community transport for the over 65s, and people with a disability.

Ensuring vulnerable Tasmanians can continue to receive groceries and essential items, as well as access essential transport where required, is vital. This is why CTST has now extended our current service to include transport of clients to essential medical appointments, plus the option of delivery of essential supplies such as groceries and pharmacy items where delivery is not available. Delivery services are free to eligible clients.

For further information email: or call 1800 781 033.

St Vincent de Paul Society
Providing a support with online grocery ordering. Ph: 6435 2323 

If you would like to provide further information on behalf of an Organisation please send details to:

Nikita Hillier | Community Development & Recreation Officer

For the latest information refer to the Department of Health Website, and the National Coronavirus Health Information Line 1800 020 080 is available for anyone requiring further information.

More information on on the Council website can be found here. 

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COVID-19 Update

Devonport City Council has announced a broad range of measures in response to the COVID-19 emergency.

This includes the closure of some facilities, the suspension of Council meetings and varied staff work arrangements to ensure the continuity of essential services.

 A Committee has also been formed to develop financial support measures for those affected within the community.

As a result of latest advice from medical authorities in response to the COVID-19 pandemic, Council will close several facilities effective as from Wednesday morning. 

From 8 a.m. on 25 March, Council’s Customer Service operations and meeting rooms in the paranaple centre and at the Works Depot, the Bass Strait Maritime Centre, the Devonport Regional Gallery, Visitor Information Centre, Providore Place food pavilion and paranaple convention centre will be closed until further notice. 

Council officers will not be holding any non-essential face-to-face meetings with the public from that time but remote meetings for clients can be organised by telephoning 6424 0511 or by emailing 

Recreation centres and sporting clubrooms were closed from lunchtime Monday and café outlets in Providore Place and the paranaple centre have been only offering takeaway services from midday today, in-line with an announcement by health authorities yesterday.

Council meetings, workshops and committee meetings have also been cancelled until further notice.

The Splash Aquatic Centre has also closed.   

The Spreyton Waste Transfer Station will continue to operate in accord with its normal trading hours.

Paywave is the preferred payment method but cash will be accepted if the correct amount is offered. Receipts will not be issued, unless requested.

Many of Council’s payments can still be made through its website at and anyone who is having difficulty accessing this service can contact Council on 6424 0511 or by emailing 

The Mayor, Cr Annette Rockliff, said considering the recent restrictions regarding indoor spaces announced by the Prime Minister on Sunday, and as a precaution to protect both staff and visitors, Council had no option but to introduce the measures. 

“Council has sought to operate in accordance within the restrictions imposed by health officials during this time and acknowledges that it can no longer be business as usual if we are to be proactive in reducing the risk to both our community and our staff,” she said. 

“As a further precautionary measure, office staff will be working from home on a rotational basis in preparation for if, or when, this becomes essential. Outdoor staff are being grouped into smaller teams with different start and finish locations to minimise risk to service delivery.

 “Given the nature of the pandemic we do not know how long these closures will last nor if any other services will be affected in the future. 

“What I can say is that Council remains committed to serving the community as best it can, considering the restrictions placed on it. 

“We will continue to keep the community informed of any further changes as they become necessary and would encourage the community to keep an eye on our website and social media for further updates. 

“I would also encourage the community to remain vigilant in following the health guidelines – particularly as they relate to regular handwashing and maintain safe distances – as they are updated.” 

Council last night also agreed to cancel any further Council and Section 23 Committee meetings and Councillors’ workshop until further notice.

It has formed a COVID-19 Response Committee consisting of three Councillors and relevant senior staff to develop and implement strategies to provide assistance, support and relief for the inevitable hardship many in the community will experience during the crisis.

Council was also told that the financial impacts of the COVID-19 pandemic were not fully known but will significantly impact Councils financial position.

It is likely that a full revision of Council’s 10-year financial plan will be necessary to reset the annual parameters to guide Council’s budget process.


Media Contact

Nigel Tapp |Media & Communications Officer Devonport City Council | 03 6424 0562 | 0427 132 972 |  



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COVID-19 Update

Council has been working through its COVID-19 response plans daily, as new information and advice is received. The priority is the health and safety of staff, customers and community during these uncertain times and we are seeking to take some commonsense measures to help limit the impact and disruption to services.

At present, Council’s offices remain open to the general public, although this is being assessed on a day-to-day basis, according to advice from the relevant health authorities and Australian Government.

With health authorities calling for ‘transmission reduction measures’, such as limiting face-to-face meetings, we encourage members of the community to access Council services online or via phone where possible.  Council forms and information can be accessed on this website. 

As this is an evolving situation, please understand that Council staff may not always be available for face-to-face meetings.

It is Council’s priority to continue to provide essential community services such as waste collection in coming weeks and months. However, there may be unavoidable delays and disruptions to some services going forward.

Council will continue to update its advice to customers and the community via the website, social media and Mayor’s Messages.

For the latest information refer to the Department of Health Website, and the National Coronavirus Health Information Line 1800 020 080 is available for anyone requiring further information.

Devonport City Council have compiled a list of events, activities and services affected by COVID-19. The below information will be updated regularly.

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