Understanding the new Charter of Aged Care Rights

Understanding the new Charter of Aged Care Rights

What the new Charter of Aged Care Rights means for consumers and service providers

On 1 July 2019, the Australian Government introduced a new and simpler Charter of Aged Care Rights. The new Charter places the consumer, a person receiving aged care services, at the centre of their care by supporting them to express their needs and recognising their fundamental right to be treated with dignity and respect.

Providers are responsible for supporting consumers to understand their rights under the new Charter, and ensure consumers or their authorised person are given a reasonable opportunity to sign a copy of the Charter. This presents an important opportunity for providers to deepen their engagement with consumers and change the way that care is experienced by older people.

Advocacy Tasmania and Older Persons Advocacy Network are hosting this free interactive educational event to inform consumers, carers and families, and providers about the new Charter of Aged Care Rights. The event will include a focus on Home Care and the Commonwealth Home Support Programme.

By attending this event you will learn:

  • What are rights
  • What are the 14 consumer rights in the new Charter of Aged Care Rights
  • Key changes and rationale for change, including alignment with the new Aged Care Quality Standards
  • Benefits of the changes for both consumers and providers
  • Charter implementation requirements and timelines
  • What does signing the Charter mean, and the consumer’s right not to sign
  • What is aged care advocacy and what support is available
  • What resources are available to assist with understanding the Charter and supporting conversations


Wednesday, November 13, 2019


8:00 am - 6:00 pm


paranaple centre


paranaple centre
Level 3, paranaple centre, 137 Rooke Street, Devonport 7310


Older Persons Advocacy Network
1800 700 600

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October 2021
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