- Devonport City Council - https://www.devonport.tas.gov.au -

About Devonport Council

Vision

Devonport will be a thriving and welcoming regional City living lightly by river and sea.

  • Strong, thriving and welcoming – Devonport is a regional leader with a strong economy.  It is a great place to live, work and play.
  • Valuing the past, caring for the present, embracing the future – We have been shaped by a rich cultural heritage and enthusiastically embrace present challenges and future opportunities.
  • Engaging with the world – We have an outward focus and send quality products and experiences to the world.  We welcome all to share our beautiful City and all it offers.
  • Living lightly by river and sea – We live lightly on our valued natural environment of clean rivers, waterways, beaches; rich agricultural land and coastal landscapes, so future generations can also enjoy this special place.

Values & Mission

As an organisation, Devonport City Council works in partnership with all levels of government and local community members to deliver services to the Devonport community.

Devonport City Council is a values based organisation. Values are the underlying attitudes that consistently affect all of our actions and decision-making processes.

We aim to make these values consistent across the entire organisation by the ongoing development of our staff.

Council’s Values

  • Leadership – We will embrace a culture of equity and leadership founded on respect, professionalism and integrity, to ensure we make strategic decisions today for tomorrow.
  • Customer Satisfaction – We will strive to consistently engage and communicate with our internal and external customers to meet desired outcomes.
  • Our People – We will respectfully work together by recognising each other’s talents, skills, experience and knowledge.
  • Continuous Improvement & Innovation – We will continually evaluate current practices and changing needs to foster an adaptive and innovative environment.
  • Results & Accountability – We will be results focused and take pride in successes and efforts, and be accountable for our actions.

Council puts a great deal of effort into improving Customer Service, with all members of staff required to undergo Customer Service Training and learn the Customer Service Charter.

The Customer Service Charter [1] sets out the standards of customer service you can expect from Devonport City Council as we aim to deliver a wide range of accessible, high quality services to meet your needs.

Council’s Mission

A commitment to excellence in leadership and service.