- Devonport City Council - https://www.devonport.tas.gov.au -

Report an Issue

Posted By Brett Drinkwater On May 23, 2019 @ 5:25 pm In Contact Us,Forms and Payments | Comments Disabled

Use this form to Report an Issue to Council

"*" indicates required fields

What would you like to do?*

What category does this request relate to*

Animal Request

What request do you want to make?*

Report Barking Dog:

To report a barking dog, please go to the Nuisance Animals page by clicking here ^[1]

Dead Animal on Road

Are you currently close to the dead animal?*

Yes

Share Your Address

What is the closest street address to the animal?*

Street Address City

Dead Animal Coordinates*

Empty Dog Poo Bag Dispenser

Are you currently near the dispenser?*

Yes

Share Location

Coordinates*

Closest Street Address*

Street Address City

Cat Issues

The Devonport City Council does not directly handle complaints relating to cats

Roaming Dog

Is the dog currently contained?*

Yes

Can you provide any details on the dog?*

Yes

Where is the dog contained at?*

Street Address Suburb

What street is the dog on?*

Street Address City

What is the breed of dog? (Optional)

What is the size of the dog?*

What other details can you provide?*

Upload photo of roaming dog (Optional)

Drop files here or

Max. file size: 50 MB, Max. files: 1.

Report Lost Animal

Name of Dog*

Date last seen

DD slash MM slash YYYY

Is the dog registered?*

Yes

Address last seen*

Street Address Suburb Post Code

Please describe your dog*

Parking Requests

What is your request?*

Street Parking Meter Issue

DefectDefinitionUserfield1*

KeyedAssetNumber*

The identification number is located on the street parking meter

DefectTime*

Hours

Minutes

Time issue was identified

Are you still at the Street Parking Meter*

Share Location

Please note that the get location button requires your GPS to be turned on and is more accurate on Mobile.

Address of Street Parking Meter*

Street Address City

Map

License Plate Number*

Hidden

Used QR Code

Hidden

Coordinates

Would you like to provide any further details?*

Yes

What is the issue?*

What further information can you provide?*

Car Parking Meter

What carpark does this relate to?*

What is the issue with the carpark machine?*

Would you like to provide any further details?*

Yes

What further information can you provide?*

Multi-Level Carpark

What type of issue do you have with the Multi-Level Carpark?*

What is the issue with the signage?*

Identification number of Pay Machine

What is wrong with the pay machines?

What is the issue with the gate?*

What issue are you reporting?*

What inquiry do you have about the cameras?*

Parking Infringement

What assistance do you need with your parking infringement*

Parking Infringement Number*

Request For Investigation & Resolution For a Parking Infringement

To submit a request for an investigation & Resolution for a parking infringement, please click here. ^[2]

What sought of payment arrangement would you need to make?

What is your parking infringement inquiry?*

Report an illegally parked vehicle

Are you currently at the vehicle?*

Share Location

Please note that the get location button requires your GPS to be turned on and is more accurate on Mobile.

Where is the vehicle parked?*

Street Address City Post Code

Map

Does the car have a license plate?*

Yes

License Plate of Vehicle*

Describe the car*

Why do you believe the car is illegally parked?*

Upload Evidence (Optional)

Drop files here or

Max. file size: 50 MB.

Upload photo of issue (Optional)

Drop files here or

Max. file size: 50 MB.

Cancel Parking Permit

What is your parking permit number?*

Name of the owner of the permit*

First Last

Why would you like to cancel your parking permit?*

Playground Requests

What playground does this request relate to?*

What is the request?*

Type of Equipment*

Hidden

Bluff Exercise Equipment

Select Equipment*

If you can't identify the equiptment select "Not Sure".

ECM 11383 v1 balance beams jpg scaled

ECM 11384 v1 parallel 1 jpg scaled

ECM 11386 v1 monkey bars jpg scaled

ECM 11378 v1 trapeze jpg scaled

Hidden

Bluff Playground Equipment

Play Equipment / Asset*

If you can't identify the play equiptment select "Not Sure".

ECM 34798 v1 2011 04 29 009 jpg scaled

ECM 34792 v1 E000007 Big Leg Frame with Bird Nest Swing jpg

ECM 34791 v1 E000009 Whirly Go Round jpg

ECM 34790 v1 E000011 Slinky Rings jpg

ECM 34788 v1 E000035 Spring Rocker Tug Boat jpg

ECM 34787 v1 E000036 Spring Rocker Clown Fish jpg

ECM 34786 v1 E000038 Lighthouse Toddler Unit jpg

ECM 34784 v1 E000039 Toddler Boat Unit jpg

ECM 34783 v1 E000041 Stepping Stones jpg

ECM 34776 v1 E000042 Pirate Panel jpg

ECM 34777 v1 E000043 Watch Me Grow jpg

IMG 20210112 170239 scaled

Does this pose a direct threat / risk to the public?*

Yes

What details can you provide about the issue?*

Upload photo/s of the issue

Drop files here or

Accepted file types: jpg, Max. file size: 50 MB.

Sports & Recreation

What is your Sports / Recreation request?*

What Sporting Facility does this relate to?*

To book a sporting ground or recreation facility, please fill out the appropriate online form.

Seasonal Booking Form ^[3]

Casual Booking Form ^[4]

Recreation Centre Booking ^[5]

Please Describe the request*

Issue Location

By sharing your location we will be able to easily be able to identify and solve the issue. After clicking "Get Location" please move the marker to the exact location that the request relates to.

Are you currently at the location?

Yes

Share Location (Optional)

Please drag marker to the location that the requests relate to. (Optional)

This allows us to easily identify and fix the issue.

Coordinates*

Park/Reserve Request

What park/reserve does this request relate to?*

What is the request?*

What details can you provide about the issue?*

Upload photo/s of the issue

Drop files here or

Accepted file types: jpg, Max. file size: 50 MB.

Has this issue caused property damage?*

Yes

Make a Walking Track Request

Suburb of Walking Track*

Select Walking Track*

Suburb*

Walking Track Name*

Are you currently on walking track where the request relates to?*

Your Location

Please note that the get location button requires your GPS to be turned on and is more accurate on Mobile.

Your Location

Coordinates*

Where on the walking track is the issue is located?*

Upload a photo of a land mark near the problem

Drop files here or

Max. file size: 50 MB.

This is optional but it will help our works team find the location.

What is wrong with the Walking Track?*

Upload photo/s of the issue

Drop files here or

Accepted file types: jpg, Max. file size: 50 MB.

Can you provide any other details on the walking track request??*

Yes

Has this issue caused property damage?*

Yes

What details can you provide about the issue?*

Footpaths & Nature strips Requests

Are you currently at the location of the footpath/nature strip?*

Share Location

Closest address to the footpath/nature strip*

Street Address Suburb

This helps our team easily identify the location

Your Locations

Coordinates*

What is wrong with the Footpath/Nature Strip*

What is wrong with the footpath / Nature strip?*

Can you provide more information?

Upload photo of the issue

Drop files here or

Accepted file types: jpg, png, Max. file size: 50 MB.

Has this issue caused property damage?

Yes

Road Requests

What type of road?*

What is the issue?*

Are you currently at the location that your request relates to?*

Share Location

Please note that the get location button requires your GPS to be turned on and is more accurate on Mobile.

What is the closest street address to the issue*

Street Address City

Map

Coordinates*

Upload an photo of the issue

Drop files here or

Max. file size: 50 MB.

If possible, upload one or more photos of the issue with a land mark in sight so we can easily locate the exact location.

Would you like to provide more information?*

Yes

What information would you like to provide?*

Has this issue caused property damage?*

Yes

Cemetery Request

What cemetery is this report about?*

What is the request?

Are you currently at the location of the cemetery issue?*

Share Location

Please note that the get location button requires your GPS to be turned on and is more accurate on Mobile.

Your Location

Coordinates

Closest possible plot location (optional)

Location

Row

Plot No

This can help our staff find the issue you are reporting

Plot Location*

Location

Row

Plot No

This can help our staff find the issue you are reporting

What is the issue?*

Please provide us with more information and we will get back to you*

Upload photo of the issue (Optional)

Drop files here or

Max. file size: 50 MB.

This will help our staff find the issue

Report Abandoned / Illegally Dumped Items

What do you want to report?*

Report Abandoned Vehicle

If you wish to report an abandoned vehicle, please contact Tasmania Police ^[6](131 444) with the relevant details such as location, vehicle type and Registration number as well as the approximate length of time the vehicle has been in the same position.

If Tasmania Police deem the vehicle to be abandoned, they will forward the relevant details to Council or the Department of Infrastructure, Energy and Resources (DIER) for the vehicle to be removed.

Report Abandoned Trolleys

Please report abandoned shopping trolleys to Trolley Trackers on 1800 641 497 or click here ^[7]

Report a Waste Issue

What is the issue?*

Damaged Bin

Are you currently at the location of the damaged bin?*

Share Location

Please note that the get location button requires your GPS to be turned on and is more accurate on Mobile.

What address is the bin located at?*

Street Address City

Your Location

Please explain the damage has been done to the bin*

Upload a photo of the issue*

Drop files here or

Max. file size: 50 MB.

Missed Waste Collection:

When did you put the bin out?*

What is your address?*

Street Address City

Report Illegal Dumping / Littering Waste

Are you at the location of the illegal dumping/littering?*

Locator Button

Please note that the get location button requires your GPS to be turned on and is more accurate on Mobile.

Where is the Illegal Dumping or Littering Happening?*

Street Address City

Your Location

Can you provide further details of the location?*

Yes

What other information can you provide of the illegal dumping / littering site*

Can you provide evidence of the dumping / littering act happening?*

Yes

What evidence can you provide?*

Upload photo/s of the dumping / Littering happening*

Drop files here or

Max. file size: 50 MB.

Video Evidence:

Because of the file sizes of video files, a council officer will be in contact with you to review the footage at a later date if required.

Is the vehicle license plate visible is the video / photo evidence?*

Yes

Was not a vehicle

Number Plate Number (Optional)

This can speed up the investigation

When did you first notice the illegal dumping / littering?*

DD slash MM slash YYYY

Upload photo of the dump / littering site (Optional)

Drop files here or

Max. file size: 50 MB.

Report Illegal Dumping / Littering

Are you at the location of the illegal dumping/littering?*

Share Location

Please note that the get location button requires your GPS to be turned on and is more accurate on Mobile.

Where is the Illegal Dumping or Littering Happening?*

Street Address City

Your Location

Can you provide further details of the location?*

Yes

What other information can you provide of the illegal dumping / littering site*

Can you provide evidence of the dumping / littering act happening?*

Yes

What evidence can you provide?*

Upload photo/s of the dumping / Littering happening*

Drop files here or

Max. file size: 50 MB.

Video Evidence:

Because of the file sizes of video files, a council officer will be in contact with you to review the footage at a later date if required.

Is the vehicle license plate visible is the video / photo evidence?*

Yes

Was not a vehicle

License Plate Number (Optional)

This can speed up the investigation

When did you first notice the illegal dumping / littering?*

DD slash MM slash YYYY

Upload photo of the dump / littering site (Optional)

Drop files here or

Max. file size: 50 MB.

Other Waste Issue

What waste inquiry do you have?*

Public Toilets

What public toilet does this issue relate to?*

What is the issue?*

Please provide more information about the request*

Upload a photo of the problem (Optional)

Drop files here or

Max. file size: 50 MB.

Environmental Request

What is the Environmental request?*

What does this complaint relate to?*

Address that the complaints relates to*

Street Address City

Please describe the complaint*

Please upload a photo/s of the issue

Drop files here or

Max. file size: 50 MB.

Council Buildings

Which council building does this relate to?*

What does this relate to?*

What is wrong with the building?*

Upload Image/s of the issue (Optional)

Drop files here or

Max. file size: 50 MB.

Report Signage Issue

What type of sign does the issue relate to?*

What is wrong with the sign?*

Are you at the location of the sign issue?*

Share Location

Please note that the get location button requires your GPS to be turned on and is more accurate on Mobile.

Where is the sign located?*

Street Address City

Please provide the street name or closest street address near the sign.

Your Location

Can you provide more information about the issue?*

Yes

Can you provide more information about the issue?*

Upload photo of the sign*

Drop files here or

Max. file size: 50 MB.

Report Street Lighting Issue

Are you at the location of the street light?*

Share Location

Please note that the get location button requires your GPS to be turned on and is more accurate on Mobile.

Location of the Street Light*

Street Address City

Map

What is wrong with the street light?*

Power Pole Number*

Pole ID tooltip

Please make sure you enter the six-digit pole number

Can you provide more information about this issue?*

Yes

What information can you provide?*

Report Stormwater Issues

Are you currently at the location of the stormwater request?

Yes

Locator Button

Where is the Stormwater issue located?*

Street Address City

Your Location

Coordinates*

What is the issue with the stormwater?*

IMG 20210105 202417 scaled

Can you provide any other information on the issue?*

Yes

What other information can you provide?*

Upload a photo of the issue

Drop files here or

Max. file size: 50 MB.

Report and issue with Trees/Weeds

Are you currently at the location of the tree/weed request?*

Yes

Locator Button

Location of Tree/Weed Request

Location of the request*

Street Address City

Coordinates*

What is the request?*

Can you provide any further information about the issue/request?*

Yes

What information can you provide about the issue?*

Can you upload a photo of the request/issue? (Optional)

Drop files here or

Max. file size: 50 MB.

Make a Planning Request

What would you like to request*

Apply for a Planning Permit

To make apply for a planning permit, please visit the council's website to find out more information.

Click Here to visit the planning permit information page ^[8]

Report Illegal Camping

Where is the camping taking place?*

What park/reserve does this request relate to?*

What car park does this relate to?*

Address where the camping is happening*

Street Address City

Please provide more information about this illegal camping report.*

Upload Evidence

Drop files here or

Max. file size: 50 MB.

Report Illegal Parking

Are you currently at the vehicle?*

Share Location

Please note that the get location button requires your GPS to be turned on and is more accurate on Mobile.

Where is the vehicle parked?*

Street Address City Post Code

Map

Does the car have a license plate?*

Yes

License Plate of Vehicle

Descrbe the car*

Why do you believe the car is illegally parked?*

Upload Evidence (Optional)

Drop files here or

Max. file size: 50 MB.

Report Vehicle on Park / Reserve

What park/reserve is the vehicle on?*

Does the car have a license plate?*

Yes

License Plate of Vehicle

Descrbe the car*

What is the vehicle doing on the reserve?*

Upload evidence

Drop files here or

Max. file size: 50 MB.

Report Illegal Dumping / Littering Waste

Are you at the location of the illegal dumping/littering?*

Share Location

Please note that the get location button requires your GPS to be turned on and is more accurate on Mobile.

Where is the Illegal Dumping or Littering Happening?*

Street Address City

Your Location

Can you provide further details of the location?*

Yes

What other information can you provide of the illegal dumping / littering site*

Can you provide evidence of the dumping / littering act happening?*

Yes

What evidence can you provide?*

Upload photo/s of the dumping / Littering happening*

Drop files here or

Max. file size: 50 MB.

Video Evidence:

Because of the file sizes of video files, a council officer will be in contact with you to review the footage at a later date if required.

Is the vehicle license plate visible is the video / photo evidence?*

Yes

Was not a vehicle

License Plate Number (Optional)

This can speed up the investigation

When did you first notice the illegal dumping / littering?*

DD slash MM slash YYYY

Upload photo of the dump / littering site (Optional)

Drop files here or

Max. file size: 50 MB.

Request Information

What does your request for information relate to?*

Other Information

What would you like to know?

Planning Inquiries

What planning information would you like to know?*

Is your enquiry about an existing or new planning permit?*

What is the planning permit number?*

Before request information about Visitor Accommodation:

Make sure you have viewed the following pages on our website

Visitor Accommodation ^[9]

Short Stay Accommodation ^[10]

Before Requesting Information:

Please make sure you have looked at the following planning permit pages on our website :

Getting Started with a Planning Permit ^[11]

Planning Permits ^[8]

Planning Scheme & Zoning Maps ^[12]

What information would you like to request?*

Animal Inquiries

Subject of Information Request:*

What information would you like to request?

Building Inquiries

Subject of Information Request*

What information would you like to know?

Parking Inquiries

What does your parking inquiry relate to?*

Do you currently have a parking permit*

Yes

Parking Permit Number*

What would you like to know about parking?*

Environmental Inquiries

What information would you like to know?*

What would you like to know?*

Plumbing Inquiries

What information would you like to know?*

Is this about an existing permit?*

What information would you like to know about plumbing?

Public Health Inquiries

What does this Public Health inquiry relate to?*

To request vaccination records, please use our Immunisation Record Request Form

Click Here To View ^[13]

What information would you like to request?*

Suggestions & Feedback

What sort of suggestion or feedback would you like to leave?*

Asset Feedback

What is your feedback?*

Lodge of Complaint

Before lodging a complaint please read our Complaint Handling Policy.

To read the policy please click here ^[14].

Would you like to make an anonymous complaint?

Please Note: If your complaint does not fit into one of these categories or relates to feedback about the city, please use our feedback section instead.

Type of Complaint*

Details of Complaint*

I agree that my complaint directly matches the selected category.*

Yes

General Feedback

Subject of Feedback*

Name of Staff Member*

Service the feedback is about*

Feedback*

Website Feedback

Type of website feedback*

URL of the page that needs more information*

Please provide more information*

Website Support

What issue are you having with the website?*

What documents are missing?*

What form are you having an issue with?*

What is the URL of the page you are having an issue with?*

Please provide a detailed description of the problem*

Upload a screenshot of the issue (Optional)

Drop files here or

Max. file size: 50 MB.

This will allow us to identify the issue easier.

Your Details

Name*

First Last

Would you like to stay updated with the status of this request?*

Yes

My clicking yes you will recieve a reffernce number

Postal Address*

Street Address City State 7310

How would you like to be contacted?*

Phone

Email*

Phone*

Hidden

LineType

Hidden

AssetRegisterName

Hidden

DefectCode

Hidden

Stage

Hidden

DefectDefinitionUserfield2

Hidden

DefectDefinitionUserfield3

Hidden

DefectDate

DD slash MM slash YYYY

Hidden

DefectDefinitionUserfield4

Hidden

DefectDefinitionUserfield5

Hidden

WKT

Article printed from Devonport City Council: https://www.devonport.tas.gov.au

URL to article: https://www.devonport.tas.gov.au/council/report-an-issue/

URLs in this post:

[1] clicking here: https://www.devonport.tas.gov.au/live/residents/pets-animals/nuisance-animals/

[2] click here.: https://www.devonport.tas.gov.au/council/forms-and-payments/request-for-investigation-resolution-for-infringement-form/

[3] Seasonal Booking Form: https://www.devonport.tas.gov.au/council/forms-and-payments/application-for-seasonal-use-of-rec-ground/

[4] Casual Booking Form: https://www.devonport.tas.gov.au/council/forms-and-payments/application-for-casual-use-of-a-recreation-ground/

[5] Recreation Centre Booking: https://www.devonport.tas.gov.au/council/forms-and-payments/recreation-centre-booking-form/

[6] Tasmania Police : https://www.police.tas.gov.au/contact-us/

[7] click here: https://www.trolleytracker.com.au/

[8] Click Here to visit the planning permit information page: https://www.devonport.tas.gov.au/building-development/planning/planning-permits/

[9] Visitor Accommodation: https://www.devonport.tas.gov.au/visitor-accommodation/

[10] Short Stay Accommodation: https://www.devonport.tas.gov.au/building-development/business/short-stay-accommodation/

[11] Getting Started with a Planning Permit: https://www.devonport.tas.gov.au/getting-started-with-a-planning-permit/

[12] Planning Scheme & Zoning Maps: https://www.devonport.tas.gov.au/building-development/planning/planning-scheme-zoning-maps/

[13] Click Here To View: https://www.devonport.tas.gov.au/immunisation-record-request-form/

[14] click here: https://www.devonport.tas.gov.au/wp-admin/admin-ajax.php?juwpfisadmin=false&action=wpfd&task=file.download&wpfd_category_id=360&wpfd_file_id=17256&token=&preview=1

Click here to print.