Roads & Footpaths Requests

• Broken glass
• Bodily fluids or other biohazards
• Slippery spills such as oil or grease
• Potentially hazardous materials

• Food or drink spills.
• General litter or the need for street sweeping.
• Surface stains that may require pressure washing.

• The root system of a Council-owned street tree.
• A clear failure of underground Council infrastructure, such as a stormwater pipe.

Council regularly reviews the safety and efficiency of our road network, intersections, and public transport facilities. This service is for lodging requests where you believe changes or upgrades are needed to improve safety, traffic flow, or accessibility. Responsibility for Improvements Under Council’s policy and local government regulations, engineering improvements are considered part of long-term planning and are assessed based on community benefit, safety priority, and available funding.

Common types of improvement requests include:

• New or upgraded traffic treatments, such as roundabouts, pedestrian crossings, or speed humps.

• Relocation, installation, or modification of bus stops to improve safety, accessibility, or convenience.

• Changes to road layouts or lane markings to address congestion or improve turning movements.

• Requests for new signage, signals, or lighting to improve visibility and safety.

It is important to note that these improvements are not undertaken immediately, as they require engineering assessment, consultation, and prioritisation in Council’s capital works program.

When to Lodge a Request Please use the form below if you believe there is a location where safety could be improved or traffic movement better managed through engineering works. Council will investigate your request and determine if it meets the criteria for future works.

The maintenance of roads, footpaths, verges, and signage is a shared responsibility between Council and the community. This service is for reporting significant damage or hazards in public spaces that may pose safety risks or accessibility issues. Responsibility for Maintenance Under Council’s policy and local government regulations, Council is responsible for maintaining public roads, footpaths, verges, and traffic or street signage to a safe and reasonable standard.

Common examples of issues that can be reported include:

• Potholes, road surface failures, or excessive wear on public roads.

• Cracked, lifted, or uneven footpaths creating trip hazards.

• Damaged or obstructed road verges, including overgrown vegetation impacting visibility or access.

• Missing, damaged, or obscured street or traffic signs.

Minor wear and tear or damage caused by private property works (e.g. vehicles crossing a footpath, damage from construction equipment, or landscaping impacting a verge) is the responsibility of the property owner to repair.

When to Lodge a Report Please use the form below to report safety concerns or significant public damage to roads, footpaths, verges, or signage. If the issue has been caused by private property activity, Council may direct you to arrange repairs at your own cost.

Submitting Your Report
When lodging your request, please provide a clear description of the issue and its location. Uploading photos is essential for our team to assess the claim and prioritise works. Please include wide-view photos showing context (e.g. the surrounding street, nearby intersections, or signage location) as well as close-up photos of the damage or hazard.

The road reserve is the section of land between a private property boundary and the roadway, which may include the nature strip, footpath, or verge. Any works, activities, or temporary occupation of this area require permission from Council to ensure public safety, protect underground services, and maintain access. Responsibility for Permits Under Council’s policy and local government regulations, property owners, contractors, or utility providers must obtain a permit before undertaking works or placing equipment within the road reserve.

Common situations where a Road Reserve Permit is required include:

• Driveway construction or alteration connecting a private property to the road.

• Service connections (e.g. water, sewer, gas, electricity, telecommunications) that involve digging within the road reserve.

• Temporary occupation of a nature strip, footpath, or roadside (e.g. scaffolding, skip bins, storage of materials).

• Events or works that require partial road or footpath closure.

Unauthorised works within the road reserve may result in enforcement action and the requirement to restore the area at the applicant’s expense.

When to Lodge a Request
Please use the enquiry link if you wish to check whether your planned works require approval, or if you would like more information before lodging a permit application.

Submitting Your Enquiry
When submitting, please provide details of the proposed works or activity, the exact location, and expected timeframes. Uploading supporting documents is recommended, such as site plans, traffic management plans, or service provider details, to assist Council in reviewing your application.

Learn more about Road Reserve Permits

Road Reserve Permit Application Form

Make a Road Reserve Permit Enquiry

Council undertakes routine mowing and weed control along roadsides, verges, and public land to maintain safe sightlines for road users and ensure our community spaces remain tidy and accessible. Responsibility for Maintenance Under Council’s policy, roadside mowing and weed spraying is carried out on a scheduled program throughout the year. Priority is given to areas where overgrowth may create traffic hazards, block footpaths, or impact visibility at intersections.

Common requests include:

• Roadside mowing where grass has grown excessively and may obstruct sightlines.

• Weed spraying along kerbs, footpaths, or roadside edges where growth is unsightly or hazardous.

• Slashing or vegetation clearing on rural or high-speed roads to maintain safe shoulders and drainage.
  
  

Please note: Property owners are responsible for maintaining private land, driveways, and gardens adjoining the road. Council will only address vegetation and weeds within the road reserve or other designated Council-managed land.

When to Lodge a Request
Please use the form below if you believe roadside vegetation or weeds pose a safety issue, block access, or have been missed during routine maintenance. Council will review the request and determine if additional works are required outside of the normal schedule.