General Requests

General Requests

This section is for non-urgent requests and enquiries that do not fit into any of the other specific service categories on our website.

To ensure your request is handled as quickly as possible by the correct team, we strongly encourage you to first browse our other request categories to see if there is a more suitable option for your topic.

If you are certain your request does not belong elsewhere, please select from the options below to proceed.

RequestContent
Request for Meeting

Devonport City Council values open communication and engagement with our community. This form allows you to request a meeting with Council staff or Elected Members (the Mayor or Aldermen) to discuss specific matters in more detail.

To ensure your enquiry is handled by the appropriate person, please review the information below before submitting your request.


Who Should You Meet With?

Understanding the different roles within Council can help direct your request to the person best equipped to assist you.

  • Meeting with Council Staff
    This is often the most direct path for resolving operational or technical matters. Request a meeting with staff for topics such as:

    • Discussing the technical details of a Development Application.

    • Seeking specific information about a Council project or service.

    • Resolving a complex service delivery issue.

  • Meeting with Elected Members (Mayor or Aldermen)
    Elected Members are responsible for setting the strategic direction of the Council and representing the interests of the community. Request a meeting with an Elected Member to discuss:

    • Broader strategic or policy issues.

    • Significant community concerns.

    • Advocacy for new initiatives or changes in Council's direction.


Before You Submit a Request

For many enquiries, a formal meeting may not be necessary. A faster outcome can often be achieved by contacting our Customer Service team on (03) 6424 0511 or by using one of our specific online forms, such as Report an Issue or Request for Information.

Click here to request a meeting with a councillor or staff member

Use this form to ask questions and request general information about Council services, facilities, projects, and events.

Click here to request information

Website Issues

We are always working to improve our website and ensure it is an accessible and easy-to-use resource for our community. If you have encountered a technical problem, a broken link, or an error on our site, we appreciate you taking the time to let us know.

Your feedback is essential in helping our technical team identify and resolve issues quickly.

Click here to report a website issue

Issues or Concern

Your feedback is vital in helping us keep Devonport a safe, clean, and vibrant place to live, work, and visit. If you see something in our community that needs attention, this is the place to let us know.

By reporting issues, you help our teams identify and address problems efficiently, ensuring a better environment for everyone.

Click here to report an issue or concern.

Street Numbering and Address Enquiries

Devonport City Council is the responsible authority for allocating official street numbers to all urban and rural properties within the municipality. Correct and consistent addressing is essential for the efficient operation of emergency services, postal and courier delivery, and utility connections.

This service provides a central point of contact for all enquiries related to property addressing and street numbering.

When to Use This Service

Please contact us for assistance with any of the following:

  • New Property Numbering: Applying for an official street number for a newly constructed house, commercial building, or industrial site.

  • Subdivisions and Developments: Requesting address allocation for new lots in a subdivision or for individual units within an apartment, unit, or townhouse development.

  • Rural Addressing: Enquiries regarding the allocation or confirmation of a rural road number for properties outside the urban centre.

  • Address Confirmation: Seeking official confirmation of your property's designated street number and address as held in Council records.

  • Reporting an Issue: Notifying Council of confusing or incorrect street numbering in an area or requesting a review of your assigned number.

Click here to provide enquire about Street Numbering and Addresses 

By reporting issues, you help our teams identify and address problems efficiently, ensuring a better environment for everyone.

Click here to report an issue or concern.

Request for Information

Have a question for the Council? If you're looking for information and can't find it on our website, or you have a general enquiry that isn't a specific service request, you've come to the right place.

Use this form to ask questions and request general information about Council services, facilities, projects, and events.

Click here to request information