Penalty charges for late payment of April rates instalment to be waived

The Devonport City Council’s COVID-19 Response Committee yesterday resolved to implement a range of immediate relief measures to assist individuals, businesses and community groups.

These measures include:

  • Late payment of April 30 rates instalment to incur no penalties if paid by June 30
  • Expand suspension of Council car parks and street meter fees to include parking permit holders
  • Waive ground fees to sporting clubs until further notice
  • Council to pay suppliers within 14 days to improve business cash flow

Committee chairperson Cr Leon Perry said Council understood the downturn resulting from the COVID-19 pandemic was putting a strain on the household budgets of many in its community.

“We, along with significant Federal and State Government stimuli, are working methodically to alleviate hardship,” he said.

“Council provides many essential services to the community – from rubbish and recycling collections, through to cleaning our streets and gutters, and fixing our roads and footpaths – and all these services come at a cost.

“Our frontline staff are continuing to work through the challenges of this pandemic” Cr Perry added.

The Mayor, Annette Rockliff, urged any resident experiencing financial hardship as a result of the COVID-19 pandemic, to reach out to Council to discuss the various payment options available to assist them.

“Council, through the Local Government Association of Tasmania, is working on a Statewide Hardship Policy, however in the short-term ratepayers have the option of entering into longer-term payment plans,” she said.

Cr Rockliff said Council was continuing to monitor the latest health advice and any changes to its operations would be shared with the community across its website and social media platforms such as Facebook and Twitter.


Media Contact
Nigel Tapp |Media & Communications Officer Devonport City Council
03 6424 0562 | 0427 132 972 |

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COVID-19 Update Helplines

Listed below are some of the many websites and help lines available to individuals. 

Please don’t hesitate to seek assistance!

OrganisationContact Details 
FindHelp Tas you with local community services.
Lifeline13 11 1424 hour crisis support and suicide prevention services.
A Tasmanian Lifeline1800 98 44 34Lifeline Tasmania has set up a new service for Tasmanians, specifically to deal with unprecedented demand for information, advice and support because of the coronavirus pandemic.
These are not normal times. Many Tasmanians experiencing stress, anxiety, worry, fear and a sense of helplessness because of the pandemic are strongly encouraged to seek assistance by calling this new Lifeline Tasmania service.
Beyond Blue1300 224 636Provides information and support to help everyone in Australia achieve their best possible mental health, whatever their age and wherever they live.
MensLine Australia 1300 789 978 03 8371 2851A telephone and online support, information and referral service, helping men to deal with relationship problems in a practical and effective way. 
Kids Helpline1800 551 800A free, private and confidential, telephone and online counselling service specifically for young people aged between 5 and 25.
Headspace1800 650 890Free online and telephone service that supports young people aged between 12 and 25 and their families going through a tough time.
Public Health Hotline1800 671 738Public Health Services works to improve and protect the health and wellbeing of all Tasmanians. We partner with individuals, groups and communities statewide to achieve this outcome.
Business Tasmania Hotline1800 440 026Tasmanian government’s online resource for Tasmanian micro, small and medium enterprises (SME)
Carers Australia1800 242 636Short-term counselling and emotional and psychological support services for carers and their families in each state and territory.
QLife1800 184 527Counselling and referral service for LGBTI people. 
Relationships Australia1300 364 277A provider of relationship support services for individuals, families and communities.
1800 RESPECT1800 737 732Confidential information, counselling and support service open 24 hours to support people impacted by sexual assault, domestic or family violence and abuse.
Rural Alive and Well (RAW)1300 4357 6283Non for profit organisation helping individuals, families and the community through mental health issues with a focus on suicide prevention.     
Reach Out mental health organisation for young people and parents. Practical support, tools and tips help young people get through anything from everyday issues to tough times – and the information we offer parents makes it easier for them to help their teenagers, too.

The National COVID Older Persons Information Line on 1800 171 866.

For the latest information on Coronavirus refer to the Department of Health Website, and the National Coronavirus Health Information Line 1800 020 080 is available for anyone requiring further information.

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